Conversation and research




Jan Gerrit Schuurman, Koen Veermans

PublisherEmerald Group Publishing Ltd.

2001

Kybernetes

KYBERNETES

KYBERNETES

30

7/8

881

890

10

0368-492X

1758-7883

DOIhttps://doi.org/10.1108/03684920110396756

https://www.emerald.com/insight/content/doi/10.1108/03684920110396756/full/html



Gordon Pask's conversation theory was created in the 1970s. The theory encompasses a high-level framework for studying interactions between actors in artificial situations where people co-operate, have conflicts, follow rules, negotiate outcomes, invent new rules together, etc. Sadly, the theory is not well known. The authors claim that this is due to idiosyncratic use of terminology and radical departure from widespread research practices and accepted experimental procedures. It is argued that conversation theory furnishes a methodology for the creation and maintenance of social rule-systems. The argument is illustrated with examples from the public (car) traffic system in The Netherlands.



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