A4 Refereed article in a conference publication

An empirical examination of the relationships between the dimensions of culture and e-service quality perceptions

Authors: Hongxiu Li, Matti Mäntymäki

Conference name: Bled eConference

Publisher: University of Maribor

Publication year: 2011

Book title : BLED 2011 Proceedings

Web address : aisel.aisnet.org/cgi/viewcontent.cgi?article=1029&context=bled2011