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Network actors' participation in B2B SME branding




TekijätMinna Mäläskä, Saila Saraniemi, Jaana Tähtinen

KustantajaElsevier

Julkaisuvuosi2011

JournalIndustrial Marketing Management

Tietokannassa oleva lehden nimiIndustrial Marketing Management

Vuosikerta40

Numero7

Aloitussivu1144

Lopetussivu1152

Sivujen määrä9

ISSN0019-8501

DOIhttps://doi.org/10.1016/j.indmarman.2011.09.005

Verkko-osoitehttp://api.elsevier.com/content/abstract/scopus_id:82555169776


Tiivistelmä
This study explores how network actors participate in branding in the context of SMEs operating in business markets. Branding is conventionally seen as an internally governed process and its exposure to external influences has been generally overlooked. By using narrative interviews this study analyzes the branding actions of network actors which impact on an SME's brand image. This article shows that social and business network relationships influence the SME's brand image, as does the nature of the company's internal branding decisions and identity. The findings propose and define the concept of a branding pool, expanding the focus of branding beyond the boundaries of an individual organization into the context of nets. An SME cannot manage its branding pool, but it can mobilize stakeholders in branding to improve the brand performance in the market. © 2011 Elsevier Inc.



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