Intermediary roles in local mobile advertising: Findings from a Finnish study

: Hanna Komulainen, Tuija Mainela, Jaana Tähtinen

Publisher: Taylor & Francis

: 2013

: Journal of Marketing Communications

: 22

: 2

: 1352-7266

DOI: https://doi.org/10.1080/13527266.2013.833540

: http://api.elsevier.com/content/abstract/scopus_id:84885508362

This research examines the intermediary roles that advertising agencies perform between small local advertisers and a mobile advertising service provider. The intermediary roles have been left unexplored, although the agencies have influence on their client's decisions to use new media. A real-life experiment of new mobile advertising system was conducted, and interview data from eight advertising agencies were collected. The findings show that agencies may play three types of roles. In playing connecting, mediating, and inhibiting roles, agencies influence the value created not only for their clients' but also for themselves and the advertising media provider. © 2013 Taylor & Francis.