Information Technology - The Unredeemed Opportunity to Reduce Cultural and Social Capital Gaps between Citizens and Professionals in Healthcare

: Koskinen JSS, Knaapi-Junnila S

: Springer Berlin Heidelberg

: 11th Human Choice and Computers International Conference

Publisher: SPRINGER-VERLAG NEW YORK, MS INGRID CUNNINGHAM, 175 FIFTH AVE, NEW YORK, NY 10010 USA

: Berlin, Heidelberg

: 2014

: IFIP Advances in Information and Communication Technology

: ICT and Society

: ICT AND SOCIETY

: IFIP ADV INF COMM TE

: IFIP Advances in Information and Communication Technology

: 431

: 333

: 346

: 14

: 978-3-662-44207-4

: 978-3-662-44208-1

: 1868-4238

DOI: https://doi.org/10.1007/978-3-662-44208-1_27

Key findings from Coper-pilot research project alongside the former research's findings indicate that cultural and social gap between citizens' and healthcare professionals' may hinder their communication and mutual understanding. Information technology and salutogenic approach together can act as means to reduce that gap by strengthening layman's position.