A4 Refereed article in a conference publication
Information Technology - The Unredeemed Opportunity to Reduce Cultural and Social Capital Gaps between Citizens and Professionals in Healthcare
Authors: Koskinen JSS, Knaapi-Junnila S
Editors: Springer Berlin Heidelberg
Conference name: 11th Human Choice and Computers International Conference
Publisher: SPRINGER-VERLAG NEW YORK, MS INGRID CUNNINGHAM, 175 FIFTH AVE, NEW YORK, NY 10010 USA
Publishing place: Berlin, Heidelberg
Publication year: 2014
Journal: IFIP Advances in Information and Communication Technology
Book title : ICT and Society
Journal name in source: ICT AND SOCIETY
Journal acronym: IFIP ADV INF COMM TE
Series title: IFIP Advances in Information and Communication Technology
Number in series: 431
Volume: 431
First page : 333
Last page: 346
Number of pages: 14
ISBN: 978-3-662-44207-4
eISBN: 978-3-662-44208-1
ISSN: 1868-4238
DOI: https://doi.org/10.1007/978-3-662-44208-1_27
Key findings from Coper-pilot research project alongside the former research's findings indicate that cultural and social gap between citizens' and healthcare professionals' may hinder their communication and mutual understanding. Information technology and salutogenic approach together can act as means to reduce that gap by strengthening layman's position.
