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Cruise tourists’ motivation and its relationship with sustainable behaviour, satisfaction and loyalty
(Conference abstract: 31st Nordic Symposium on Tourism and Hospitality Research 2023)





AuthorsLemmetyinen Arja, Dimitrovski Darko, Pohjola Tuomas

Conference nameNordic Symposium on Tourism and Hospitality Research

PublisherETOUR Research Centre

Publication year2023

Book title 31st Nordic Symposium on Tourism and Hospitality Research - Book of Abstracts

ISBN978-91-89786-37-0

Web address https://www.miun.se/globalassets/forskning/center-och-institut/etour/konferens/nordic-symposium-2023/nordic-symposium---book-of-abstracts--final-web.pdf

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/182019123


Abstract

The sustainability of cruise tourism has received considerable attention in the last few years. CLIA (2018) and World Tourism Organization - UNWTO (2018) underline the necessity of stronger focus on sustainable tourism practices and procedures. Nowadays, both cruise tourists and cruise operators are aware of potential negative impacts of the cruise tourism on cruise destinations, which is especially important when a new port of call was introduced in the cruise line itinerary (Weeden & Dowling, 2016). In addition, along with the cruise industry, the focus of the academic community was also directed to customers’ pro-environmental behaviour and green loyalty in the cruise industry (Han et al., 2018).

The research aims to understand the relation of the motivation to involve in cruise tourism towards sustainability issues. By doing so the research follows Renaud’s (2020) arguments that sustainability will be one of the most critical issues when the industry tries to survive the ongoing disaster with the Covid19-pandemic. The study is contributing to the earlier research of Han et al. (2018), which have been directed to the cruise customers’ pro- environmental behaviour by considering the motivational processes.

Investigating the cruise travelers’ attitudes to sustainable behavior while cruising helps the destination management stakeholders in developing the destination towards sustainable futures. 


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Last updated on 2025-23-01 at 11:28