A1 Refereed original research article in a scientific journal

Digital workplace transformation: Subtraction logic as deinstitutionalising the taken-for-granted




AuthorsZimmer Markus Philipp, Baiyere Abayomi, Salmela Hannu

PublisherElsevier

Publication year2023

JournalJournal of Strategic Information Systems

Volume32

Issue1

eISSN1873-1198

DOIhttps://doi.org/10.1016/j.jsis.2023.101757

Web address https://doi.org/10.1016/j.jsis.2023.101757

Self-archived copy’s web addresshttps://research.utu.fi/converis/portal/detail/Publication/178443939


Abstract

Digital technology enables the transformation of work and workplaces. Previous digital workplace transformation (DWT) literature has shown how organisations add new digital technologies to create new workplace routines. However, such an emphasis on addition may hinder scholarship from recognising that some established workplace technologies and routines must disappear for new ones to emerge. Adopting the concept of deinstitutionalisation, we examine the rationale for and the process of how an organisation abandons workplace routines that conflict with its intended DWT. Referring to this as subtraction logic, we advance two contributions. First, we conceptualise how deinstitutionalisation of established workplace routines and technologies unfolds in DWT by outlining a process model that synthesises addition and subtraction. Second, we highlight the underlying rationales for DWT. With these insights, we shift the gaze from the dominant addition logic, which advocates for appropriating new digital technologies, to the equally important value of subtraction, i.e., removing existing workplace technologies (or inscribed institutional rules) to abandon workplace routines that conflict with the intended DWT. Hence, our study highlights the oft-ignored subtraction logic in DWT.


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Last updated on 2025-27-03 at 21:44