A1 Refereed original research article in a scientific journal

Efficiency, efficacy and subjective user satisfaction of alternative laboratory report formats. An investigation on behalf of the Working Group for Postanalytical Phase (WG-POST), of the European Federation of Clinical Chemistry and Laboratory Medicine (EFLM)




AuthorsCadamuro Janne, Winzer Johannes, Perkhofer Lisa, von Meyer Alexander, Bauça Josep M, Plekhanova Olga, Linko-Parvinen Anna, Watine Joseph, Kniewallner Kathrin Maria, Keppel Martin Helmut, Šálek Tomáš, Mrazek Cornelia, Felder Thomas Klaus, Oberkofler Hannes, Haschke-Becher Elisabeth, Vermeersch Pieter, Kristoffersen Ann Helen, Eisl Christoph

PublisherWALTER DE GRUYTER GMBH

Publication year2022

JournalClinical Chemistry and Laboratory Medicine

Journal name in sourceCLINICAL CHEMISTRY AND LABORATORY MEDICINE

Journal acronymCLIN CHEM LAB MED

Volume60

Issue9

First page 1356

Last page1364

Number of pages9

ISSN1434-6621

eISSN1437-4331

DOIhttps://doi.org/10.1515/cclm-2022-0269

Web address https://www.degruyter.com/document/doi/10.1515/cclm-2022-0269/html


Abstract

Objectives
Although laboratory result presentation may lead to information overload and subsequent missed or delayed diagnosis, little has been done in the past to improve this post-analytical issue. We aimed to investigate the efficiency, efficacy and user satisfaction of alternative report formats.

Methods
We redesigned cumulative (sparkline format) and single reports (improved tabular and z-log format) and tested these on 46 physicians, nurses and medical students in comparison to the classical tabular formats, by asking standardized questions on general items on the reports as well as on suspected diagnosis and follow-up treatment or diagnostics.

Results
Efficacy remained at a very high level both in the new formats as well as in the classical formats. We found no significant difference in any of the groups. Efficiency improved in all groups when using the sparkline cumulative format and marginally when showing the improved tabular format. When asking medical questions, efficiency and efficacy remained similar between report formats and groups. All alternative reports were subjectively more attractive to the majority of participants.

Conclusions
Showing cumulative reports as a graphical display led to faster detection of general information on the report with the same level of correctness. Considering the familiarity bias of the classical single report formats, the borderline-significant improvement of the alternative tabular format and the non-inferiority of the z-log format, suggests that single reports might benefit from some improvements derived from basic information design.



Last updated on 2024-26-11 at 22:45