Birgitta Sandberg
D.Sc. (Econ. & Bus. Adm.)
birgitta.sandberg@utu.fi Rehtorinpellonkatu 3 Turku : 237 |
Emotions in the innovation process; vulnerable consumers; commercialization of radical innovations
Birgitta Sandberg holds
a doctoral degree (2005) in International Business and works as a University
Research Fellow at the Department of Marketing and International Business in
the Turku School of Economics, University of Turku. She also holds Adjunct
Professorhip (2014-) in ‘Marketing and Management of Innovations’ from Turku
School of Economics.
Birgitta's main research interests include emotions in innovations processes and in market creation and transformative consumer behaviour. She is collaborating in various interdisciplinary international research projects. In 2017-2020 she led KULTA project funded by the Emil Aaltonen Foundation, which concentrated in bond-related needs of consumers. In 2019-2023 she ledthe WP “Lifestyle changes by generation and life cycle” as part of the Healthy Lifestyles to Boost Sustainable Growth (STYLE) SRC-project funded by the Academy of Finland. In 2022-2027 she participates in CloSer research project which focuses on "Clown doctors co-creating the experienced servicescape". The research project is funded by the Foundation for Economic Education.
Birgitta coordinates the Global Innovation Management Master’s Degree Program and teaches courses related to international business, innovation management and qualitative research methods. She also supervises doctoral and master’s theses.
- Unexpected utilization of servicescape dimensions to support customers experiencing vulnerabilities (2026)
- Journal of Services Marketing
- Emotions in innovation development (2025) Elgar Encyclopedia of Innovation Management Sandberg, Birgitta; Aarikka-Stenroos, Leena; Kettunen, Ilkka
- Experiential Avoidance Related to Leisure Time Physical Activity (2025)
- Leisure Sciences
- Multi-actor support received by children for physical activity : hearing children’s voices (2025)
- Global Health Promotion
- The emergence and influence of the customer experience in the context of sustainable consumption (2025)
- AMS Review
- A new tramway and the formation of emotional commuting experiences (2024)
- Transportation Research Part F: Traffic Psychology and Behaviour
- A strengths-based approach to vulnerability: co-creating transformative value through art-based interventions in healthcare (2024)
- Proceedings of the Annual Macromarketing Conference
- Embedded residencies fostering inclusion and service ecosystem sustainability (2024)
- Proceedings of the Annual Macromarketing Conference
- Financing Social Enterprises Serving Base-of-the-Pyramid Markets : Towards an Integrative Financing Model (2024)
- Journal of Social Entrepreneurship
- Volunteerism and community healing (2024)
- Community Development



