Olga Kauvosaari
 M.Sc. / Project Researcher

    Marketing (Department of Marketing and International Business)


olga.h.kauvosaari@utu.fi




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Areas of expertise
B2B Customer experience; Customer journeys; Circular economy; Circular digital platforms

Biography

I hold a Master’s degree in Marketing and Value Chain Management, majoring in Marketing and minoring in Sustainable Development, and a Bachelor’s degree in the same programme, majoring in Supply Chain Management. Through my studies and hands-on experience with circular economy companies, I have developed expertise in circular economy, customer experience, and service design.



Research

My current research examines how B2B circular economy platforms can be developed through a customer experience lens to better support material circulation and meet the needs of diverse stakeholders, with the textile and clothing industry as a key case context.




Last updated on 2025-14-08 at 15:17