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The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity (2021)
The impact of intra- and interfirm collaboration on service innovation performance in B2B firms (2014)
The Influence of Financial Resource Scarcity on Consumer Lifestyles (2025)
The Influence of Financial Resource Scarcity on Consumer Lifestyles
(Presentation at the INVEST Conference 2025) (2025)
The influence of service elements on R&D control: a longitudinal case study (2011)
The Innovation Adoption/Diffusion and the Industrial Network Approaches. A Conceptual and Empirical Comparison (2010)
The interface of value creation and the service process – A categorization of the relevant perspectives and an integrative framework. (2015)
The interplay between customers’ incidental and integral affects in value experience (2022)
The long and winding road? ̶ Towards entrepreneurial internationalisation through positive and negative experiences (2017)
The Measurement of Endogenous Higher-Order Formative Composite Variables in PLS-SEM : An Empirical Application from CRM System Development. (2012)