Manual and automatic methods for user needs detection in requirements engineering: Key concepts and challenges
: Salminen Joni., Jung Soon-Gyo, Jansen Bernard J.
: International Conference on Electrical, Computer, Communications and Mechatronics Engineering
Publisher: Institute of Electrical and Electronics Engineers Inc.
: 2021
: 2021 International Conference on Electrical, Computer, Communications and Mechatronics Engineering (ICECCME)
: International Conference on Electrical, Computer, Communications and Mechatronics Engineering, ICECCME 2021
: 978-1-6654-2943-6
: 978-1-6654-1262-9
DOI: https://doi.org/10.1109/ICECCME52200.2021.9591046(external)
User needs inform designers and developers of essential functionalities for requirements engineering. In this work, we summarize key concepts and challenges relating to manual and automatic user needs detection methods. We discuss six challenges with manual and eight challenges with automated methods. Despite the promise of automated methods, the challenges imply that artificial intelligence and machine learning are not yet mature enough to replace manual methods, such as interviews and focus groups, for discovering user needs in requirements engineering.
