Suggestions for Online User Studies: Sharing Experiences from the Use of Four Platforms
: Salminen Joni, Jung Soon-gyo, Jansen Bernard J.
: Constantine Stephanidis, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus, Sakae Yamamoto, Hirohiko Mori, Pei-Luen Patrick Rau, Gabriele Meiselwitz, Xiaowen Fang, Abbas Moallem
: International Conference on Human-Computer Interaction
Publisher: Springer Science and Business Media Deutschland GmbH
: Cham
: 2021
: International Conference on Human-Computer Interaction
: HCI International 2021 - Late Breaking Papers: Design and User Experience: 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings
: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
: Lecture Notes in Computer Science
: 13094
: 127
: 146
: 978-3-030-90237-7
: 978-3-030-90238-4
: 0302-9743
DOI: https://doi.org/10.1007/978-3-030-90238-4_11
During exceptional times when researchers do not have physical access to users of technology, the importance of remote user studies increases. We provide recommendations based on lessons learned from conducting online user studies utilizing four online research platforms (Appen, MTurk, Prolific, and Upwork). Our recommendations aim to help those inexperienced with online user studies. They are also beneficial for those interested in increasing their proficiency, employing this increasingly important research methodology for studying people’s interactions with technology and information.
