Refereed article in conference proceedings (A4)
Role of IT management and the dynamics behind IT Business value creation – A longitudinal assessment
List of Authors: Dahlberg Tomi, Kivijärvi Hannu
Conference name: Hawaii International Conference on System Sciences 2018
Publisher: IEEE Computer Society
Publication year: 2018
Journal: Proceedings of the Annual Hawaii International Conference on System Sciences
Book title *: Proceedings of the 51st Hawaii International Conference on System Sciences
Journal name in source: Proceedings of the Annual Hawaii International Conference on System Sciences
Start page: 5136
End page: 5145
ISBN: 978-0-9981331-1-9
ISSN: 1530-1605
DOI: http://dx.doi.org/10.24251/HICSS.2018.641
URL: http://hdl.handle.net/10125/50530
In this study, we investigated how "good" IT management with its linkages to other factors influence IT business value (ITBV). First, we identified potential model constructs, then hypothesized about the relationships between the constructs and finally integrated the hypotheses into a research model. We empirically probed the hypotheses and our dynamic research model. We used survey data of 642 responses collected with annual surveys from CxOs during the years 2013, 2014 and 2015. Empirical results confirmed that the research model factors affected IT business value positively. The perceived importance of IT was discovered to be an antecedent to IT management. Both these constructs were detected to influence IT business value indirectly through the other model constructs. As a feedback, the perceived importance of IT depends strongly on IT business value.