A3 Refereed book chapter or chapter in a compilation book
The Chain of Control in Results-Based Management in Finnish Universities
Authors: Järvenpää Marko, Kallio Kirsi-Mari, Kallio Tomi J., Rautiainen Antti
Editors: Hoque Zahirul
Publishing place: New York & London
Publication year: 2021
Book title : Public Sector Reform and Performance Management in Developed Economies: Outcomes-Based Approaches in Practice
Series title: Routledge Studies in Management, Organizations and Society
First page : 177
Last page: 192
ISBN: 978-0-367-43516-5
eISBN: 978-1-00-300408-0
This
chapter addresses the results-based management (RBM) policies implemented in
Finnish universities as a part of the reform-embracing, neo-liberal managerial
idea of a ‘corporate university’. Analysing the whole chain of control, from
the government level (intentions of control, planning) to the university level
(execution of performance management) before finally addressing the personnel
level (perceptions of control), the chapter acknowledges the conflicting views
and logics of different stakeholders and the potential for confrontation among
those stakeholders concerning the different goals and ideologies reflected by
performance measurement systems. Building on an extensive review of the
literature, the key findings of the chapter indicate that the chain of control does
not function as planned, and that the perceptions and intentions of control
differ dramatically.
