A1 Vertaisarvioitu alkuperäisartikkeli tieteellisessä lehdessä
Advancing conceptual clarity in marketing science : Delineating process and systems perspectives on value co-creation; 
Tekijät: Makkonen, Hannu; Aspara, Jaakko; Grönroos, Christian; Mäntymäki, Matti
Kustantaja: Sage
Julkaisuvuosi: 2026
Lehti: Marketing Theory
ISSN: 1470-5931
eISSN: 1741-301X
DOI: https://doi.org/10.1177/14705931261430777
Julkaisun avoimuus kirjaamishetkellä: Avoimesti saatavilla
Julkaisukanavan avoimuus : Osittain avoin julkaisukanava
Verkko-osoite: https://journals.sagepub.com/doi/10.1177/14705931261430777
Rinnakkaistallenteen osoite: https://research.utu.fi/converis/portal/detail/Publication/515906254
Rinnakkaistallenteen lisenssi: CC BY
Rinnakkaistallennetun julkaisun versio: Kustantajan versio
Conceptual clarity is fundamental to accumulating knowledge in marketing science. This study investigates the construct of value co-creation to assess its conceptual clarity in the academic literature and inform broader theory development in marketing. Drawing on a systematic literature review and statistical analysis of 1224 peer-reviewed articles, we find that while conceptual clarity has improved over time, it remains fragmented. Surprisingly, marketing- and service-focused journals do not exhibit higher conceptual clarity than adjacent fields; moreover, journal ranking correlates negatively with conceptual clarity, whereas author affiliation with prestigious institutions correlates positively with conceptual clarity. To advance the field, we propose a conceptual framework that distinguishes between process and systems perspectives of value co-creation and outline future research avenues grounded in this distinction. We contribute to marketing theory by delineating the value co-creation concept and offering actionable tools for enhancing conceptual clarity, thus supporting more coherent further theorizing and empirically robust research.
Avainsanat:
conceptual clarity, Co-production, service-dominant logic, service process, systematic literature review
Ladattava julkaisu This is an electronic reprint of the original article. |
Julkaisussa olevat rahoitustiedot:
The authors received no financial support for the research, authorship, and/or publication of this article.