A1 Refereed original research article in a scientific journal
Chakuri-Bazaar: A Mobile Application for Illiterate and Semi-Literate People for Searching Employment
Authors: Muhammad Nazrul Islam, Md. Arman Ahmed, A.K.M. Najmul Islam
Publisher: IGI GLOBAL
Publication year: 2020
Journal: International Journal of Mobile Human Computer Interaction
Journal name in source: INTERNATIONAL JOURNAL OF MOBILE HUMAN COMPUTER INTERACTION
Journal acronym: INT J MOB HUM COMPUT
Article number: 2
Volume: 12
Issue: 2
First page : 22
Last page: 39
Number of pages: 18
ISSN: 1942-390X
eISSN: 1942-3918
DOI: https://doi.org/10.4018/IJMHCI.2020040102
Abstract
The purpose of this paper is to explore the design principles to develop mobile applications for illiterate and semi-literate people and to design, develop, and evaluate a mobile application for illiterate and semi-literate people in Bangladesh using the revealed design principles and following a design science research approach. The authors first conducted a requirement elicitation study to reveal a set of design principals to make the user interface (UI) intuitive for illiterate and semi-literate people. Then, a mobile application (Chakuri-Bazaar) was developed following these design principals. Finally, the application was evaluated with 40 illiterate and semi-literate people through a field study. As outcome, a set of design principles was revealed for designing usable mobile application for illiterate and semi-literate people. The findings of the evaluation study suggest that the application was effective, efficient, and the users were satisfied in terms of its ease of use, ease of learning, willingness to use it in future, and willingness to recommend it to others.
The purpose of this paper is to explore the design principles to develop mobile applications for illiterate and semi-literate people and to design, develop, and evaluate a mobile application for illiterate and semi-literate people in Bangladesh using the revealed design principles and following a design science research approach. The authors first conducted a requirement elicitation study to reveal a set of design principals to make the user interface (UI) intuitive for illiterate and semi-literate people. Then, a mobile application (Chakuri-Bazaar) was developed following these design principals. Finally, the application was evaluated with 40 illiterate and semi-literate people through a field study. As outcome, a set of design principles was revealed for designing usable mobile application for illiterate and semi-literate people. The findings of the evaluation study suggest that the application was effective, efficient, and the users were satisfied in terms of its ease of use, ease of learning, willingness to use it in future, and willingness to recommend it to others.
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