A3 Refereed book chapter or chapter in a compilation book

Strategic Knowledge Services

Authors: Vanharanta H, Magnusson C, Ingman K, Holmbom AH, Kantola JI

Editors: Jussi Kantola, Waldemar Karwowski

Publisher: CRC PRESS-TAYLOR & FRANCIS GROUP, 6000 BROKEN SOUND PARKWAY NW, STE 300, BOCA RATON, FL 33487-2742 USA

Publication year: 2012

Book title : Knowledge Service Engineering Handbook

Journal name in source: KNOWLEDGE SERVICE ENGINEERING HANDBOOK

Journal acronym: ERGON DES MANAG THEO

Series title: Ergonomics Design and Management Theory and Applications

First page : 527

Last page: 555

Number of pages: 29

ISBN: 978-1-4398-5294-1

eISBN: 978-1-4398-5311-5

DOI: https://doi.org/10.1201/b12043(external)