A4 Vertaisarvioitu artikkeli konferenssijulkaisussa
Understanding Stakeholder Roles in Business Continuity Management Practices – a Study in Public Sector
Tekijät: Järveläinen Jonna
Toimittaja: Bui Tung X.
Konferenssin vakiintunut nimi: Hawaii International Conference on System Sciences
Julkaisuvuosi: 2020
Kokoomateoksen nimi: Proceedings of the 53rd Hawaii International Conference on System Sciences
Vuosikerta: 53
Aloitussivu: 1966
Lopetussivu: 1975
ISBN: 978-0-9981331-3-3
DOI: https://doi.org/10.24251/HICSS.2020.241
Verkko-osoite: http://hdl.handle.net/10125/63980
Rinnakkaistallenteen osoite: https://research.utu.fi/converis/portal/detail/Publication/42807681
Natural disasters, power cuts and fires
do not discriminate, but they happen to both private and public organizations. Prior
literature has agreed that business continuity management (BCM) requires
commitment from all levels of an organization. However, the roles of different
internal and external stakeholders in BCM practices have not been discussed in
prior literature. This study focuses on BCM stakeholders in continuity
practices in the public sector. We report the results of a qualitative case
study with 16 interviews. The support from senior and middle management was expected,
IT experts were valued, the role of users was not deemed important, and external
service providers were trusted partners but also considered “the biggest
headaches” by the interviewed managers.
Ladattava julkaisu This is an electronic reprint of the original article. |  |
