VR shopping experience: A Review of Literature




Nannan Xi, Juho Hamari

Americas Conference on Information Systems

2019

Americas Conference on Information Systems

25th Americas Conference on Information Systems, AMCIS 2019

978-0-9966831-8-0



Via the recent proliferation of consumer-grade head-mounted VR technologies, the retailers as well as
related scholarly areas have started to increasingly notice the possible potential of virtual reality. However, there is no coherent understanding of the state-of-the-art of the literature on VR shopping, how VR
shopping has been investigated and what empirically indicated benefits VR has for a variety of marketing
outcomes. Therefore, in this paper, we systematically review the published body of literature on VR
shopping (N = 40). The current study contributes to the VR shopping and marketing literature by
mapping the VR technologies, product types, consumer experiences and research methods in the extant
literature. The review shows that the literature on VR shopping is still in its infancy and there remains
ample room for progression both in breadth and depth in the literature on VR shopping in terms of
methodological rigor and theoretical prowess.



Last updated on 2024-26-11 at 21:18