A4 Refereed article in a conference publication
Peers and mentors – Promoting cultural expertise in multicultural learning environment
Subtitle: Promoting cultural expertise in multicultural learning environment
Authors: Natalie S. Mikhaylov
Conference name: International technology, education and development conference
Publishing place: INTED 2014
Publication year: 2014
Journal: INTED proceedings
Book title : INTED2014 Proceedings
Series title: INTED2014 Proceedings
First page : 7536
Last page: 7544
Number of pages: 9
ISBN: 978-84-616-8412-0
ISSN: 2340-1079
The paper explores the role of faculty and peer mentoring in cultural knowledge and expertise development of the students in international business education. A comparative analysis of the knowledge development process was conducted within four undergraduate programs in international management education in Finland, the Czech Republic (two programs) and in Ecuador. The study examined the expertise development process, in particular the role of the feedback provided by peer and faculty members through formal and informal interactions, and its influence on the student development of cultural knowledge and cross-cultural competence. The study applies the concept of cultural knowledge development [1] and expertise development [2], [3] learning approach.
Based on the data, collected through semi-structured interviews and participant observation and analyzed using the constructivist Grounded Theory Method (GTM) [4], [5], the paper presents a cultural expertise development process model, which takes into account the core social identity of the mentor and the learner [6], [7], as well as the existing and emergent social ties, built on social capital. The paper provides tentative recommendations (subject for further research) for the steps that educational institutions can take to promote an educational environment conductive for cross-cultural and intercultural knowledge exchange. The recommendations of the study can assist international higher educational institutions (IHEIs) in promotion of cultural awareness, knowledge creation and intercultural competence of their local and international students, as well as in the evaluation of the international exchange programs of their educational partners and thus to improve their students' experience in study abroad programs.