A1 Vertaisarvioitu alkuperäisartikkeli tieteellisessä lehdessä
Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions
Tekijät: Liu Yong, Li Hongxiu, Hu Feng
Kustantaja: Elsevier
Julkaisuvuosi: 2013
Journal: Decision Support Systems
Vuosikerta: 55
Numero: 3
Aloitussivu: 829
Lopetussivu: 837
DOI: https://doi.org/http://dx.doi.org/10.1016/j.dss.2013.04.001
A multitude of evidences show that impulse purchase is prevalent online, yet relatively limited knowledge is
available on this phenomenon. The study borrows marketing wisdom to information systems space to quantify
how the website cues (products availability, website ease of use and visual appeal) affect personality
traits (instant gratification, normative evaluation and impulsiveness) to urge the impulse purchase online.
Structural equation modeling technologies are employed to evaluate the research model based on a survey
questionnaire. The results show that personality factors of instant gratification, normative evaluation and impulsiveness
are key determinants of urge to buy impulsively, while perceived website cues of visual appeal,
website ease of use and product availability are important precursors. Through combining marketing and IS
wisdom, a number of new insights are offered which enrich our understanding on the determinants of online
impulse purchase decision as well as on how a proper IS design alters consumer shopping experience to engender
more online impulse purchase.