A lightweight, industrially-validated instrument to measure user satisfaction and service quality experienced by the users of a UML modeling tool
: Islam, N.
: 2010
: 16th Americas Conference on Information Systems (AMCIS)
A lightweight, industrially-validated instrument to measure user satisfaction and service quality experienced by the users of a UML modeling tool
: Islam, N.
: 2010
: 16th Americas Conference on Information Systems (AMCIS)