A4 Refereed article in a conference publication

Critical success factors in business process management: A literature review

Authors: Ohtonen, Janne;Lainema, Timo

Editors: Leino, Timo

Publisher: Turku Centre for Computer Science

Publication year: 2011

First page : 1

Last page: 882

ISBN: 978-952-12-2648-9

ISSN: 1797-8831