A1 Refereed original research article in a scientific journal

Social motivations of live-streaming viewer engagement on Twitch




AuthorsZorah Hilvert-Bruce, James T. Neill, Max Sjöblom, Juho Hamari

PublisherElsevier Ltd

Publication year2018

Journal: Computers in Human Behavior

Journal name in sourceComputers in Human Behavior

Volume84

First page 58

Last page67

Number of pages10

ISSN0747-5632

eISSN1873-7692

DOIhttps://doi.org/10.1016/j.chb.2018.02.013


Abstract

Little is known about the motivations underlying viewer engagement in the rapidly growing live-streaming multimedia phenomenon. This study trialled an eight-factor socio-motivational model, based on Uses and Gratifications Theory, to explain four aspects of live-stream viewer engagement. Cross-sectional data was collected through an international, online self-report survey of Twitch users (N = 2227). Multiple and ordinal linear regression analyses identified six motivations which helped to explain live-stream engagement: social interaction, sense of community, meeting new people, entertainment, information seeking, and a lack of external support in real life. Compared to mass media, viewer motivations to engage in live-stream entertainment appear to have a stronger social and community basis. Furthermore, live-stream viewers who preferred smaller channels (<500 viewers) were more motivated by social engagement than viewers who preferred larger channels. These findings offer insight into the motivations for live-stream engagement, and help to lay a foundation for further research.



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