Understanding and Advancing Service Experience Co-creation

: Elina Jaakkola, Anu Helkkula, Leena Aarikka-Stenroos

Publisher: Emerald

: 2015

: Journal of Service Management

: 26

: 2

: 178

: 181

: 4

: 1757-5818

: 1757-5818

DOI: https://doi.org/10.1108/JOSM-02-2015-0045