Balancing potential and risk: The living lab approach in mobile participation research
: Magnus Adenskog, Joachim Åström, Titiana Ertiö, Martin Karlsson, Sampo Ruoppila, Sarah-Kristin Thiel
: Parycek, P; Charalabidis, Y.; Chugunov, A.V.; Panagiotopoulos, P.; Pardo, T.A.; Sæbø, Ø.; Tambouris, E.
: International Conference on Electronic Participation
Publisher: Springer Verlag
: 2017
: Electronic participation: 9th IFIP WG 8.5 International Conference ePart 2017
: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
: Lecture Notes in Computer Science (LNCS)
: 10429
: 12
: 23
: 12
: 978-3-319-64321-2
: 978-3-319-64322-9
: 0302-9743
DOI: https://doi.org/10.1007/978-3-319-64322-9_2(external)
Living labs as a research approach have been said to hold many promises
regarding the evaluation of state-of-the art technologies in real-world
contexts, for instance by allowing close cooperation with various
stakeholders. At the same time, a living lab approach is connected with
substantial complexity and increased risk. This paper elaborates on a
conducted living lab with the objective to explore challenges and
opportunities of mobile participation. For this purpose, a novel mobile
application enabling interaction between citizens and city authorities
was tested over a period of five months in Turku, Finland. In this
paper, we describe identified risks associated with a living lab
approach to mobile participation research. We conclude with an overall
evaluation regarding the appropriateness of the living lab approach
within the e-participation research field and provide recommendations on
how to balance potential and risk in future projects.
