A4 Refereed article in a conference publication

Case Study: Service Quality of Web Portal of An Academic Third Mission Unit

Authors: Kaapo Seppälä, Petteri Sinervo

Editors: Bostjan Antoncic

Conference name: Advances in Business-Related Scientific Research Conference

Publication year: 2013

Book title : Proceedings of the Advances in Business-Related Scientific Research Conference

ISBN: 978-961-6347-52-5