Tracing reputation risks in retailing and education
: Suomi Kati, Järvinen Raija
: Recent Advances in Retailing and Services Sciences Conference
: Technische Universiteit Eindhoven
: 2012
: Proceedings of the 19th International EIRASS Conference on Recent Advances in Retailing and Services Science. July 9-12, 2012, Vienna, Austria
: 978-90-6814-186-3