A4 Refereed article in a conference publication
Pilotage process indicators
Authors: Vappu Kunnaala, Jouni Lappalainen, Ulla Tapaninen
Editors: J Töyli, L Johansson, H Lorentz, L Ojala, S Laari
Conference name: NOFOMA 2012
Publication year: 2012
Journal: Wmu Journal of Maritime Affairs
Book title : NOFOMA 2012: Proceedings of the 24th annual Nordic logistics research network conference, 7-8 June 2012, Naantali, Finland
First page : 487
Last page: 501
ISSN: 1654-1642