A1 Refereed original research article in a scientific journal
How to Define Software-as-a-Service - An Empirical Study of Finnish SaaS Providers
Authors: Makila T, Jarvi A, Ronkko M, Nissila J
Publication year: 2010
Journal: Lecture Notes in Business Information Processing
Journal name in source: SOFTWARE BUSINESS
Journal acronym: LECT NOTES BUS INF
Volume: 51
First page : 115
Last page: 124
Number of pages: 10
ISBN: 978-3-642-13632-0
ISSN: 1865-1348
Abstract
Software-as-a-Service (SaaS) is a relatively new and much hyped model of software delivery where the software is procured as a service over the Internet We found that there were several different definitions of SaaS Based on these definitions, we distilled a list of five characteristics that are required for a firm to be considered a SaaS provider Using survey data from the Finnish software industry, we tested the proposed criteria Closer examination of the survey indicated the criteria were necessary but not sufficient Therefore, we extended the criteria to better grasp the phenomenon and tested the changes through a qualitative validation Also, we found that while a lame number of firms are producing software that is technically SaaS, pure SaaS-based business models are much more rare in Finland.
Software-as-a-Service (SaaS) is a relatively new and much hyped model of software delivery where the software is procured as a service over the Internet We found that there were several different definitions of SaaS Based on these definitions, we distilled a list of five characteristics that are required for a firm to be considered a SaaS provider Using survey data from the Finnish software industry, we tested the proposed criteria Closer examination of the survey indicated the criteria were necessary but not sufficient Therefore, we extended the criteria to better grasp the phenomenon and tested the changes through a qualitative validation Also, we found that while a lame number of firms are producing software that is technically SaaS, pure SaaS-based business models are much more rare in Finland.
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