Vertaisarvioitu alkuperäisartikkeli tai data-artikkeli tieteellisessä aikakauslehdessä (A1)

Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare




Julkaisun tekijätLahtinen Katriina, Aaltonen Satu, Järvinen Marika, Teittinen Outi, Pirttimäki Mikko

KustantajaIGI Publishing

Julkaisuvuosi2017

JournalInternational Journal of E-Services and Mobile Applications

Lehden akronyymiIJESMA

Volyymi9

Julkaisunumero1

Aloitussivu18

Lopetussivun numero34

eISSN1941-6288

DOIhttp://dx.doi.org/10.4018/IJESMA.2017010102


Tiivistelmä

This paper combines entrepreneurial behaviour and service innovation in order to investigate the use of the Idea Window the virtual tool planned for employee-driven service development in a healthcare organisation. The empirical study investigates the tool used as a method for supporting employees’ collaborative knowledge sharing in front-end of innovation in two study cases. Particularly, the research findings focus on how the virtual tool can be used for tackling the unknown - tacit knowledge, hidden possibilities, and initiatives in the context. The results are based on Idea Window entries and survey data collected in a Finnish hospital ward.


Last updated on 2021-24-06 at 08:42