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Challenges to IS quality




TekijätTomi Dahlberg, Janne Jarvinen

KustantajaElsevier

Julkaisuvuosi1997

JournalInformation and Software Technology

Vuosikerta39

Aloitussivu809

Lopetussivu818

Sivujen määrä10


Tiivistelmä




Investing in quality was popular in the early 1990s. Several approaches were developed, but it seems that none of them provides a solution
that is generally accepted and adequately detailed for both scientific and practical purposes within the IS field. We claim that most quality
approaches concentrate too much on the technical and control oriented aspects of managing quality thus causing unsatisfactory results. There
is a need and a demand for better quality practice that can be attained through cooperation between practitioners and researchers. This paper
discusses these challenges to IS quality and presents some suggestions for bridging the gap. 


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