B3 Non-refereed article in a conference publication

Customer role in public service operations

Authors: Storsjö Isabell

Conference name: 2015 Annual Production and Operations Management Society Conference

Publication year: 2015

Book title : POMS 26th Annual Conference: RELEVANCE: Expanding POMS research, teaching, and practice to help organizations, society, economics, and the environment

Article number: 060-1236

eISBN: 0-692-40830-4