Key to good and effective crisis communication lies, among others, with being well-prepared, speaking the “same language” with the public, using effective communication channels, and keeping the message clear and correct. This became clear in ResQU2’s webinar ResQ Your Communication, which was targeted to communications specialists of different rescue authorities and services, and organisations with responsibilities during possible accidents and incidents. Invited speakers offered different perspectives to crisis communication in different types of organisations and regions.

ResQ Your Communication webinar brought twenty communication experts from seven countries together to share and compare views on crisis communication and its challenges. The webinar was organised on 20 January 2021 within the ResQU2 project platform by Southwest Finland Emergency Services.