Other (O2)

Digitalization and Emerging Technologies for Resilience and Recovery




List of Authors: Asensio Maria, Islas Sedano Carolina

Conference name: IIAS-EUROMENA

Publication year: 2022

Book title *: IIAS-EUROMENA 2022: Joint Conference on Next Generation Governance and Young Global Public Administration

URL: https://www.conftool.org/iias-euromena2022/index.php?page=browseSessions&form_session=175


Abstract

The Covid-19 pandemic has put public administration under enormous pressure and has offered opportunities to experiment new practices towards a more agile and resilient public administration. When most Member States went into lock-in, countries with highly digitised public administrations showed more resilience to ensure the continued provision of public services. This Panel sheds light on the digital solutions proposed by EU Member States to guarantee access to public services, ensure continuity of education and support businesses facing difficult economic circumstances. These digital solutions encompass solutions such as mobile applications, online portals, online platforms, information chatbots and information repositories. The implementation and maintenance of these digital solutions has highlighted the crucial role of agile, flexible and resilient public sector IT infrastructures. It also highlighted the need for interoperability between systems and administrations. This panel will examine the main opportunities for and challenges confronting Public administration in the post-Covid era. The panel seeks to answer the following question: what reform trends in digitalization and emerging technologies are relevant in the public administration concerning their resilience and ability to adapt in times of crisis? How public sector organizations ensure effective pursuit of digitalization and digital transformation?


Last updated on 2022-09-08 at 10:41