A1 Refereed original research article in a scientific journal

Visitors' place-based evaluations of unacceptable tourism impacts in Oulanka National Park, Finland




AuthorsPietilä M, Fagerholm N

PublisherROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD

Publication year2016

JournalTourism Geographies

Journal name in sourceTOURISM GEOGRAPHIES

Journal acronymTOURISM GEOGR

Volume18

Issue3

First page 258

Last page279

Number of pages22

ISSN1461-6688

DOIhttps://doi.org/10.1080/14616688.2016.1169313


Abstract
Visitors' assessments of the negative impact of tourism, on physical and social environment, vary based on the location where the evaluation occurs. Research that focuses on identifying visitors' norms within outdoor recreation settings has not been able to link the geographical location with the corresponding evaluation of unacceptable levels of impact. This study combines a traditional on-site visitor survey with a Public Participation Geographic Information Systems survey to produce spatially explicit information on visitors' acceptance of tourism impacts. Using a web-based participatory survey, visitors were asked to indicate specific locations where they felt the effects of tourism disturbed the quality of their experience in Oulanka National Park. These evaluations were analyzed at multiple scales - destination, specific zones, and sites - to promote more efficient park management. Based on visitor evaluations, we found a collection of hotspots in the park where tourism has already caused unacceptable impacts. Visitors noted that crowding and erosion disturbed their experiences, especially along highly visited trail sections, while littering was considered problematic near wilderness huts. However, participant satisfaction at these sites was not lower than elsewhere in the park. This indicates that the association between negative impacts of tourism and visitor satisfaction is not straightforward, but complex. This study encourages the collection of spatially accurate data on visitors' assessments of the effects of tourism because it has the potential to more efficiently direct park management policies. In addition, spatial techniques provide a new means to monitor the impacts of tourism, acknowledging that visitors' perceptions of acceptability of tourism impacts also vary within tourism destinations, such as parks.



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