A4 Refereed article in a conference publication
Antecedents of Post-adoption Expectations: A Study in the e-Learning Context
Authors: Islam AKMN
Editors: Tomas Skersys; Rimantas Butleris; Lina Nemuraite; Reima Suomi
Publisher: Springer
Publication year: 2011
Journal: IFIP Advances in Information and Communication Technology
Journal name in source: BUILDING THE E-WORLD ECOSYSTEM
Journal acronym: IFIP ADV INF COMM TE
Volume: 353
First page : 269
Last page: 281
Number of pages: 13
ISSN: 1868-4238
Abstract
This paper examines factors influencing post-adoption expectations toward an e-learning system. Following the expectation-confirmation based information system continuance theory, we use perceived usefulness as the surrogate of post-adoption expectations. Then, we propose a research model based on the prior literature where we hypothesize a number of factors along with the confirmation of initial expectations affect perceived usefulness. The model is tested among the university educators (n = 175) who use an e-learning system to conduct their teaching. The results suggest that post-adoption expectation is driven by confirmation of initial expectations, perceived control beliefs, and perceived system quality. Subjective norm does not have significant impact on post-adoption expectations. The determinants of perceived usefulness explained 68% of its total variance.
This paper examines factors influencing post-adoption expectations toward an e-learning system. Following the expectation-confirmation based information system continuance theory, we use perceived usefulness as the surrogate of post-adoption expectations. Then, we propose a research model based on the prior literature where we hypothesize a number of factors along with the confirmation of initial expectations affect perceived usefulness. The model is tested among the university educators (n = 175) who use an e-learning system to conduct their teaching. The results suggest that post-adoption expectation is driven by confirmation of initial expectations, perceived control beliefs, and perceived system quality. Subjective norm does not have significant impact on post-adoption expectations. The determinants of perceived usefulness explained 68% of its total variance.