A3 Book chapter
Front-line physicians' satisfaction with information systems in hospitals

List of Authors: Laura-Maria Peltonen, Kristiina Junttila, Sanna Salanterä
Publisher: IOS Press
Publication year: 2018
Book title *: Building Continents of Knowledge in Oceans of Data: The Future of Co-Created eHealth
Journal name in source: Studies in Health Technology and Informatics
Title of series: Studies in Health Technology and Informatics
Volume number: 247
Number of pages: 5
ISBN: 978-1-61499-851-8
eISBN: 978-1-61499-852-5
ISSN: 0926-9630


Day-to-day operations management in hospital units is difficult due to continuously varying situations, several actors involved and a vast number of information systems in use. The aim of this study was to describe front-line physicians' satisfaction with existing information systems needed to support the day-to-day operations management in hospitals. A cross-sectional survey was used and data chosen with stratified random sampling were collected in nine hospitals. Data were analyzed with descriptive and inferential statistical methods. The response rate was 65 % (n = 111). The physicians reported that information systems support their decision making to some extent, but they do not improve access to information nor are they tailored for physicians. The respondents also reported that they need to use several information systems to support decision making and that they would prefer one information system to access important information. Improved information access would better support physicians' decision making and has the potential to improve the quality of decisions and speed up the decision making process.

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Last updated on 2019-29-01 at 11:52